Desktop Support Analyst
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Classroom training and or experience with SCCM will be considered an asset.
Microsoft Certification in Windows, and/or COMPTIA certification in Hardware will be considered an asset.
Position will primarily work in an office setting; may require some field work.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.
Your Capabilities and Credentials
- Proven competence in a Microsoft Windows environment including Windows server 2012/2016, Windows 7, Windows 10, MS Office Suite, Anti-Virus software.
- Current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.
- Have proven troubleshooting skills to resolved more complex issues.
- Experience in an ITIL and SOX compliant organization a plus.
- Excellent customer relationship, communications and interpersonal skills.
- Must be able to move, carry and manipulate equipment up to 50 pounds.
Education and Experience
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience. Minimum of 1-2 years of experience, with at least 1 year on the front line as a Desktop Support Analyst.
Classroom training and or experience with SCCM will be considered an asset.
Microsoft Certification in Windows, and/or COMPTIA certification in Hardware will be considered an asset.
Position will primarily work in an office setting; may require some field work.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.