Desktop Support Analyst, Markham
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Your Capabilities and Credentials
Education and Experience
Your Capabilities and Credentials
- Competence in a Microsoft Windows environment including Windows 11, MS Office Suite, Anti-Virus software.
- Knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.
- Have proven troubleshooting skills.
- Exposure to an ITIL and SOX compliant organization a plus.
- Excellent customer relationship, communications and interpersonal skills.
- Must be able to move, carry and manipulate equipment up to 50 pounds.
Education and Experience
- Minimum of 2 years of experience. Technical degree/diploma/certificate in related discipline is required; or equivalent combination of education and experience.
- Classroom training and or experience with SCCM will be considered an asset. Microsoft Certification in Windows, and/or COMPTIA certification in Hardware will be considered an asset.
- Experience with ServiceNow will be considered an asset.
- Position will primarily work in an office setting. There is regular need to travel to other local Stantec office locations.
- Valid drivers’ license and satisfactory driving record are required.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
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