Healthcare Studio Leader - Commercial Building Solutions

The buildings that make up the landscape of our daily lives seem like permanent fixtures, fastened to a time and place. But what if that didn’t have to be true? What if our built environment — where we live, learn, play, and conduct business — carried us forward instead?

Our Buildings practice keeps people at its heart, recognizing that our shared journey forward is shaped by the meaningful and responsive places we design. From iconic designs to monumental groundbreakings, join us to bring transformational building solutions to life. Every day we apply our expertise, creativity, and passion to propel communities into the future—join us!

Your Opportunity

The Studio Leader is responsible for execution, planning, directing, and coordinating the operations and business development of a Studio within a Vertical or Service group.  The Studio Leader is responsible for execution and ensuring the performance, productivity, efficiency, and profitability of a Studio through the implementation and delivery execution of effective methods and strategies.

The Studio Leader is primarily responsible for the daily operations of a team(s) of employees.  The Studio Leader’s role is to ensure that the team(s) functions in accordance with the company policies and is operating in a manner that achieves the strategic plan and initiatives of the Vertical or Service group.  The Studio Leader is responsible to coordinate with the Operations Director for resource management, financial matters, and employee matters as it relates to their specific studio and team(s).  The Studio Leader is responsible to coordinate with the Practice Leader for business development support in meeting sales goals and for developing marketing materials as it relates to their specific studio and team(s).

Your Key Responsibilities   

• Works closely with the Operations Director (OD) or Practice Leader (PL) to develop group specific operations plan that identifies revenue, profitability, utilization, etc. goals for their Studio.
  
• Assists the OD and PL with developing and achieving the practice or services vision, strategy, and goals.
  
• Identify, maintain, and make corrections to all staffing within the Studio as required to achieve business plan, effectively deliver projects, maintain client relationships, develop new business, and positions the Studio to accomplish and achieve long term goals.  Assign staff to projects with experience commensurate with project complexity.
  
• Review and monitor project level financial performance on a constant basis using financial data to improve profitability.  Prepare and oversee project operational budgets.  Plan effective strategies for the successful execution of projects to ensure financial well-being of the project.
  
• Coordinate and monitor the work of staff.  Monitor performance and implement improvements.  Ensure quality of product in accordance with  standards.  Manage quality and quantity of employee productivity.  Provide technical support where necessary.
  
• Participate in preparation, review and approve RFPs response content and pricing with the respective Practice Leader, Operations Director, team leads, and project Leader
  
• Review and approve contract requirements and engage company council and Operations Director when required.
  
• Maintain contractual, business, and financial related records as it relates to their Studio.
  
• Assist Operations Director or Practice Leader with improvement of processes and policies in support of operational goals.  Formulate and implement departmental and organizational policies and procedures to maximize output.  Monitor adherence to rules, regulations, and procedures.
  
• Participate in regular project reviews with Practice Leader, Operations Director, team leads and project Leaders as it relates to their Studio, at intervals appropriate for each project (minimum of once per month) to review the operations and financial progress compared to annual goals.  Result of the reviews will provide a summary status report and establish appropriate course of corrective action for the following: contracts status, manpower resources, work in progress, client satisfaction, QA/QC issues, business development activities, profitability, invoicing, accounts receivables, technical issues, HR issues
  
• Plan the use of all Studio staff by partnering with the Operations Director or Practice Leader.  Establish organizational structures, work schedules, task responsibilities, and accountabilities.  Supervise, monitor, and evaluate staff performance.
  
• Ensure PMs adhere to all policies and procedures set in place. 
  
• Monitor, manage, and improve the efficiency of the 5X and support services such as Technology, Energy + Eco, Commissioning, and Finance.
  
• Work collaboratively with the client executives to coordinate, discuss, implement, and manage operational plans.  Assist the Operations Director or Practice Leader in the development of strategic plans for operational activity.
  
• Participate in resource planning meetings and coordinate with other Studio Leaders and the Operations Director or Practice Leader for the sharing of manpower resources when necessary.
  
• Perform annual employee performance reviews for all direct reports such as team leads or project Leaders.
  
• Review annual employee performance reviews completed by team leaders within the Studio.
  
• Ensure objectives of employee career development plans are achieved.
  
• Evaluate staff training programs to confirm results are produced. 
  
• Implement Employee performance, improvement, discipline, and documentation strategy and coordinate items with the Operations Director or Practice Leader
  
• Assign mentors and provide proper onboarding process for new employees with their Studio.
  
• Assist PLs in marketing and business development for the Studio as well as coordinating with corporate marketing.
  
• Participate in project execution as needed for technical or client management support.
  
• Provide strong technical skills and ethics leadership to the Studio 
  
• Demonstrates personal and professional responsibility for reputation of the company and is accountable for upholding the company’s reputation with employees, clients and the community.
  
• Mentorship of middle and junior level technical staff in developing project management and execution skills.
  
• Holds both themselves and the members of their Studio responsible for understanding, supporting and adhering to company policies, processes and procedures.