ServiceNow Administrator

About the role

We’re seeking a proactive ServiceNow Administrator to manage, configure, and maintain our ServiceNow platform. You’ll support daily operations, ensure platform stability and compliance, and contribute to ongoing improvements.

As a key member of the ServiceNow stream, you’ll collaborate across teams to deliver roadmap initiatives, support BAU activities, and uphold governance standards. This role offers the opportunity to work on meaningful projects that enhance business value through effective platform management.

Day to day tasks would involve: 

• Platform Administration: Contribute to the daily administration, configuration, and maintenance of Stantec’s ServiceNow environment.

• Customization and Configuration: Implement custom scripts, business rules, client scripts, UI policies, and UI actions.

• Integration: Develop and maintain integrations between ServiceNow and external systems using APIs, web services (REST/SOAP), and third-party tools.

• Automation: Build and enhance automation workflows for ITSM, ITOM, HRSD, or other ServiceNow modules to improve operational efficiency.

• Testing and Documentation: Conduct thorough testing and create detailed documentation for new and modified features.

• Compliance: Ensure solutions comply with security and data protection standards.

To be successful for this role you'll need:

• ServiceNow Certified Application Administrator (CSA)

• Minimum 2 years of experience administering the ServiceNow platform in an enterprise IT environment

• Strong scripting skills (JavaScript, HTML, AngularJS)

• Familiarity with API frameworks, integrations, and ITIL principles

• Experience with Agile development methodologies

• ITIL v4+ Foundation certification (preferred)

What we offer

Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing is ongoing.

• Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.

• Option to purchase up to 4 weeks additional leave.

• Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning

• Mentoring for your own development and the opportunity to mentor others

• A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables

• Professional Memberships

• Salary Continuance Insurance (SCI)

• Mental Health and Wellbeing Programs

• Service Recognition Awards

• Employee Assistance Program

About Stantec

The Stantec community unites over 31,000 employees working in over 450+ locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport and infrastructure projects to life.

Our work from initial project concept and planning through design, construction, and commissioning begins at the intersection of community, creativity, and client relationships.

Culture

Stantec is serious about healthy work-life balance, diversity, inclusion & equity, indigenous relations, innovation, community engagement, corporate sustainability, and social wellbeing. We have employee groups for women, LGBTQI+, neurodiversity, and more! Our employees play sport, fundraise, volunteer, learn, and have fun together.

How to apply

If this position is of interest, submit your application online.

Please note that no agency applications will be accepted at this time.