Technical Analyst

Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 31,000 team members in over 450 locations worldwide are vital to making our Company stronger.

Your Opportunity

We are looking for a Technical Analyst to join our Integrated Business Applications team. Using a combination of technical and functional system knowledge rooted in a disciplined approach, the Technical Analyst resolves Tier 2 and Tier 3 incidents/problems and creates system solutions to improve operations and implement operational development initiatives. The Technical Analyst maintains an in-depth understanding of the functional configuration, system flows, technical architecture and development & extensibility options and works collaboratively with Business Analysts, Functional Analysts, Database Administrators, Software Developers and external vendors to develop technical solutions.  

Stantec offers a flexible work environment, and this role can be based out of any US or CA location. If you’re looking for a workplace and a position you can grow with, we would love to hear from you.

Your Key Responsibilities

• Resolve technical problems effectively and efficiently working with internal functional and software development teams, and external vendors to identify root causes and solutions.
• Maintain an understanding of the functional configuration and system flows that underpin an application to deliver functionality to the business.
• Log service requests with vendors and coordinate diagnostics, requested actions and testing with functional teams.
• Identify and implement system process improvements leveraging the software, best practices, automation, innovation and technology upgrades.
• Review the technical documents for accuracy.
• Prepare SQL database queries to assist in data analysis, data clean up and updates.
• Contribute to the creation of Support Design Specification and Support Supplement Documents.
• Work collaboratively with functional analysts to design and develop operational solutions requiring technical configurations and extensions.
• Provide ad-hoc reporting as required by the business.
• Perform mass data updates / migrations with any of the available tools including Oracle APIs, WebADIs, data pump, custom procedures or Application out-of-box functionalities.
• Adhere to Stantec’s Solution Delivery Framework, Incident Management, and Change Management procedures.
• Lead or assist with day-to-day service delivery issues and processes as required. 
• Work with project teams to understand the concepts and technical infrastructure of the to-be implemented modules/functionalities and create / document operations procedures.