Technology Team Lead, Health Care

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Your Opportunity

The Team Leader is responsible for execution, planning, directing, and coordinating the operations and business development for Stantec’s Chicago based Health Care Technology Team.  The Team Leader is responsible for execution and ensuring the performance, productivity, efficiency, and profitability of a Team through the implementation and delivery execution of effective methods and strategies. 

The Team Leader is primarily responsible for the daily operations of a team(s) of employees.  The Team Leader’s role is to ensure that the team functions in accordance with Stantec corporate policies and is operating in a manner that achieves the strategic plan of the Technology Group.  The Team Leader is responsible to coordinate with the Regional Technology Leader for resource management, financial matters, and employee matters as it relates to their specific Team and team(s).  The Team Leader is responsible to coordinate with the Practice Leader for business development support in meeting sales goals and for developing marketing materials as it relates to their specific Team and team(s). 

Accountability 

Accountable to the Operations Director or Practice Leader 

Your Key Responsibilities

• Works closely with the Regional Technology Leader or Technology Practice Leader (PL) to develop group specific operations plan that identifies revenue, profitability, utilization, goals, etc. for their Team.
• Assists the Regional Technology Leader and Technology Practice Leader with developing and achieving the Health Care Technology vision, strategy, and goals.
• Identify, maintain, and make corrections to all staffing within the Team as required to achieve business plan, effectively deliver projects, maintain client relationships, develop new business, and positions the Team to accomplish and achieve long term goals.  Assign staff to projects with experience commensurate with project complexity.
• Review and monitor project level financial performance on a constant basis using financial data to improve profitability.  Prepare and oversee project operational budgets.  Plan effective strategies for the successful execution of projects to ensure financial well-being of the project.
• Coordinate and monitor the work of staff.  Monitor performance and implement improvements.  Ensure quality of product in accordance with Stantec standards.  Manage quality and quantity of employee productivity.  Provide technical support where necessary.
• Participate in preparation, review and approve RFPs response content and pricing with the Technology Practice Leader, Regional Technology Leader, team leads, and project Leader
• Review and approve contract requirements and engage company council and Operations Director when required.
• Maintain contractual, business, and financial related records as it relates to their Team.
• Participate in regular project reviews with Technology Practice Leader, Regional Technology Leader, team leads and project Leaders as it relates to their Team, at intervals appropriate for each project (minimum of once per month) to review the operations and financial progress compared to annual goals.  Result of the reviews will provide a summary status report and establish appropriate course of corrective action for the following:
  • Contracts status
  • Manpower resources
  • Work in progress
  • Client satisfaction
  • QA/QC issues
  • Business Development Activities 
  • Profitability
  • Invoicing
  • Accounts receivables
  • Technical issues
  • HR issues
• Ensure PMs adhere to all policies and procedures set in place.
• Work collaboratively with the client executives to coordinate, discuss, implement, and manage operational plans.  Assist the Regional Technology Leader or Technology Practice Leader in the development of strategic plans for operational activity.
• Participate in resource planning meetings and coordinate with other Team Leaders and the Regional Technology Leader or Technology Practice Leader for the sharing of manpower resources when necessary.
• Perform annual employee performance reviews for all direct reports such as team leads or project Leaders.
• Ensure objectives of employee career development plans are achieved.
• Implement Employee performance, improvement, discipline, and documentation strategy and coordinate items with the Regional Technology Leader or Technology Practice Leader
• Assign mentors and provide proper onboarding process for new employees with their Team.
• Assist PLs in marketing and business development for the Team as well as coordinating with corporate marketing.
• Participate in project execution as needed for technical or client management support.
• Provide strong technical skills and ethics leadership to the Team 
• Demonstrates personal and professional responsibility for reputation of Stantec and is accountable for upholding Stantec’s reputation with employees, clients and the community.
• Mentorship of middle and junior level technical staff in developing project management and execution skills.
• Holds both themselves and the members of their Team responsible for understanding, supporting and adhering to company policies, processes and procedures.