Workers Compensation Claims Coordinator - US

Your Capabilities and Competencies

• Work collaboratively with injured employees and supervisors to facilitate a smooth and successful return to work.
• Show exceptional emotional intelligence and customer service for employees in stressful situations.
• Possess effective communication skills that facilitate successful interactions with employees and supervisors during challenging conversations.
• Maintain exceptional organizational skills and impeccable document and records management.
• Manage and work with external partners, including claims adjusters, case managers, and early medical intervention (telehealth).
• Monitor, track, and review risk, in order to make decisions regarding claim progress, treatment options and appeals.
• Be able to work independently in fast paced environment with ability to prioritize.
• Litigation management experience on assigned claims
• Familiar with confidential document management and HIPAA
• Proficiency with MS Office suites 

 Education and Experience

• Five years or more experience managing WC claims and WC accounts (insurance, legislative requirements) across multiple States (including monopolistic States)
• Bachelor’s degree in health sciences, Occupational, Health & Safety (OHS), Business Administration, Psychology, Social Work, or other related field of study ​
• Diploma, certification or designation in Disability Management (CRTWC, CDMP, CHRP), Insurance (CPCU, AIC), or Safety (CSP) would be an asset

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

 Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.